HOTEL INDIGO MADRID - GRAN VIA BY IHG, Madrid – A Smart Stay in the City
About the Hotel
Rooms & Accommodations
Guest rooms include rainfall showers, bathrobes, slippers, and complimentary Wi-Fi. Select rooms feature city views, Nespresso machines, and minibars. Accessible rooms have grab bars, roll-in showers, and wheelchair turning space. All rooms contain flat-screen TVs with streaming services, work desks, and air conditioning.
Dining Options
El Gato Canalla restaurant serves Madrid-inspired cuisine with Japanese, Italian, and Mexican fusions. The ground-floor Bar offers traditional Madrid tavern-style tapas and La Virgen craft beer. La Terraza del Indigo rooftop serves Mexican food, cocktails, and provides city views. Room service operates 24 hours daily.
Leisure Facilities
The rooftop features Madrid's only infinity pool, open seasonally from May to September (10:00-19:00). A 24-hour gym contains running machines, cross trainers, and free weights. The rooftop solarium offers sunset views and seasonal food service during pool operation hours.
Location & Access
Located on Calle de Silva, steps from Gran Vía and Plaza de Callao. Two metro stations (Callao, Santo Domingo) are within one minute walking distance. Nearby landmarks include Puerta del Sol (0.5 km), Royal Palace (1 km), and El Retiro Park (2 km). The Malasaña neighborhood features coffee shops and vintage clothing stores.
Hotel Services
Meeting rooms accommodate up to 50 people with projectors and high-speed Wi-Fi. Parking costs €27 daily with 5 electric charging points (€20 per use). Dry cleaning, laundry valet, and same-day service available. Accessible features include wheelchair-accessible public areas, visual alarms, and Braille emergency instructions.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- On-site car park
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's menu
Spa & Leisure
- Infinity pool
- Rooftop pool
- Plunge pool
- Saltwater pool
- Seasonal outdoor pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Night club
- Entertainment
- Sun terrace
- Leisure/ TV room
- Solarium
- Massage
- Public Bath
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Guest Ratings & Reviews
The hotel rooms are spacious and modern, including a Nespresso machine, which made our stay comfortable, clean, and enjoyable. However, our room was a bit dark on the 1st floor with no natural sunlight.
The hotel offers moderate-sized rooms, with some lacking natural light but still comfortable. The staff is very friendly and helpful. Its location is perfect for exploring the city center. The dining experience could be improved due to ongoing refurbishment. Overall, a decent value for the price.
The hotel rooms, while lacking windows, were spotlessly clean and featured nice complimentary milkshake sachets and daily replenished bottled water. The space was a bit smaller than expected, making it tight for storing luggage. However, the absence of windows and a bidet in the toilet was a downside.
Staying at the hotel was a mixed experience, with some ups and downs. The location was central and convenient, but the lack of natural light in some rooms could be a downside. The service was friendly, but there were some issues with staff training. The dining options varied from poor to excellent, depending on the refurbishment status, and the facilities were decent overall.
The hotel offers small but comfortable rooms that provide a very comfortable stay. While the rooms may seem a bit compact for the price, the overall experience was lovely and felt cozy.
I had a unique experience staying in this boutique hotel with its lovely art decor rooms. Despite the busy road nearby, the isolation was great. The room was quiet and relaxing, nicely finished, but it could get a bit noisy with cigarette smoke smell at times.